How to Handle the 30-Day Freeze Maintaining 100% Debt Dispute Rights in USA
In the US, when a consumer receives their first notice, they enter a 30-day “Dispute Window.” If they exercise their debt dispute rights in writing during this period, Section 809(b) mandates an immediate cessation of all collection activity. This “pause” must remain in effect until the collector mails verification to the consumer. Many BPOs use a manual […]
