Meet The Expert Team

Get to know the experts behind RCC BPO success. Our team has combined industry experience, innovation, & a passion for delivering exceptional BPO & customer experience solutions to global brands for the last 10+ years.

Our Leadership Team

Leadership Excellence. at RCC BPO

Our leadership team at RCC BPO consists of seasoned industry veterans with a profound mastery of the global outsourcing landscape. Driven by a commitment to operational integrity and strategic innovation, they empower our clients to achieve sustainable growth. Moving beyond the role of simple service providers, our leaders leverage deep domain expertise and a robust infrastructure to provide the high-level guidance in BFSI and hands-on management necessary to navigate and master the complexities of the modern banking & financial BPO journey.

Brad call

Bradley Call

VP, Retail & BFSI SBU
Seasoned BFSI and retail outsourcing expert with 12+ years of experience leading scalable operations, revenue growth, and CX transformation.

Senni-Nolasco

Senni Nolasco

Managing Director
Results-driven BPO leader with 15+ years of experience in BFSI outsourcing, driving growth, operational excellence, and global client success.

Raluca Popescu

Raluca Popescu

Director, Client Services
Client services leader with 10+ years of experience in account management, CX delivery, and building strong partnerships across global clients.

Anora Liu

Anora Liu

Human Resources
HR professional with 8+ years of experience in talent management, employee engagement, and building high-performing teams in BPO environments.

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