Fusion CX Announces Strategic Investment in RCC BPO, Belize
Discover Your Ideal Nearshore BPO Partner
Numbers can tell our story
+18ys
Experience
+4.3k
Workstations
9
Locations across Belize
10
Business Sectors Supported
+1.7M
Calls per month
+720k
Monthly Messages
+288k
Monthly Emails
+2.0k
Employees
What we do
CUSTOMER SERVICE
Help your organization improve the bottom line, but ensure your valued clients receive the greatest customer experience.
LIVE CHAT & EMAIL SUPPORT
Communicate with your customers in real time and resolve written communications in record time.
TECHNICAL SUPPORT
Provide troubleshooting, product activations, onsite repair appointment scheduling or field technicians among others.
SALES & TELEMARKETING
Provide assistance with acquisition sales, order taking and fulfillment, lead generation, up sell products, and B2B sales resolution.
BOOKINGS & APPOINTMENTS
Never miss a booking, with our help to qualify, gather, organize, record and execute your books within predefined parameters.
FINANCIAL &
DEBT COLLECTION
Our experience in
receivables management loss mitigation, and collections will ensure you collect what you are owed.
DATA PROCESSING & DATABASE CLEAN-UP
Keep your information accurate with our data imaging, data correction, medical records uploading, mail receipt, document scanning, and address correction/verification services.
QUALITY ASSURANCE
Our in-house professionals will verify that your procedures and policies are consistently followed, and customer satisfaction is always achieved. Our dedicated analysts will ensure your processes are standardized and efficient.
Where to Find Us In Belize
ContactUs
Headquarters @ 190 Newton Barracks Road,The Icon Building, Belize City, Belize