Help your organization improve the bottom line, but ensure your valued clients receive the greatest customer experience.
LIVE CHAT & EMAIL SUPPORT
Communicate with your customers in real time and resolve written communications in record time.
Provide trouble shooting, product activations, onsite repair appointment scheduling or field technicians among others.
SALES & TELEMARKETING
Provide assistance with acquisition sales, order taking and fulfillmet, lead generation, up sell products, and B2B sales resolution.
BOOKINGS RESERVATIONS & APPOINTMENTS
Never miss a booking, with our help to qualify, gather, organize, record and execute your books within pre-defined parameters.
Our experience in
receivables management loss mitigation, and collections will ensure you collect what you are owed.
DATA PROCESSING & DATABASE CLEAN-UP
Keep your information accurate with our data imaging, data correction, medical records uploading, mail receipt, document scanning, and address correction/verification services.
Our in-house professionals will verify that your procedures and policies are consistently followed, and customer satisfaction is always achieved. Our dedicated analysts will ensure your processes are standardized and efficient.
We are where the action happens
We bring you the simplest, most cost-effective solutions for all your call center needs. Proud to be fully PCI certified.
Our performance-driven culture and an obsession with analytics allow us to provide the most cost-effective, strategic solutions for our clients.