Discover Your Ideal
Nearshore BPO Partner

Name: RCC BPO
Address: Belize City, BZ, BZ
Telephone: +501 223 5555

Numbers that tell our story

+18yrs

Experience

+4.3k

Workstations

Locations across Belize

Business Sectors Supported

+1.7M

Calls per month

+720k

Monthly Messages

+288k

Monthly Emails

+2.0k

Employees

Home: Bienvenido

What we do

CUSTOMER SERVICE

Help your organization improve the bottom line, but ensure your valued clients receive the greatest customer experience.

LIVE CHAT & EMAIL SUPPORT

Communicate with your customers in real time and resolve written communications in record time.

TECHNICAL SUPPORT

Provide troubleshooting, product activations, onsite repair appointment scheduling or field technicians among others.

SALES & TELEMARKETING

Provide assistance with acquisition sales, order taking and fulfillment, lead generation, up sell products, and B2B sales resolution.

BOOKINGS & APPOINTMENTS

Never miss a booking, with our help to qualify, gather, organize, record and execute your books within predefined parameters.

FINANCIAL &
DEBT COLLECTION

Our experience in

receivables management loss mitigation, and collections will ensure you collect what you are owed.

DATA PROCESSING & DATABASE CLEAN-UP

Keep your information accurate with our data imaging, data correction, medical records uploading, mail receipt, document scanning, and address correction/verification services.

QUALITY ASSURANCE

Our in-house professionals will verify that your procedures and policies are consistently followed, and customer satisfaction is always achieved. Our dedicated analysts will ensure your processes are standardized and efficient.