Always On, Always Protected: The Strategic Benefits of 24/7 P&C Insurance BPO
For modern insurance executives, “business hours” are an outdated concept. In 2025, the benefits of 24/7 P&C insurance BPO are driven by a fundamental shift in policyholder expectations. Consumers now measure their insurance provider against the “instant” standards of the retail and tech sectors. If an accident occurs at 2:00 AM, the policyholder expects immediate […]
