Building a Resilient Financial Operation: The Role of Nearshore BPO in Business Continuity Planning
For a chief operating officer in the financial services industry, the question is no longer if a disruption will occur—it’s when. Whether it’s a natural disaster, a public health crisis, a regional power outage, or a system failure, the ability to sustain operations during disruption defines an institution’s credibility. In financial services, trust and uptime […]
