Securing the Bona Fide Error Defense in High-Volume Debt Recovery
In high-volume recovery, perfection is the goal, but mistakes are the reality. FDCPA Section 813(c) provides the Bona Fide Error Defense as a critical legal shield. A debt collector is not liable if they show the violation was unintentional. They must also prove they used “procedures reasonably adapted to avoid any such error.” For a […]
