For any U.S. company, debt collection operates under one of the most heavily regulated frameworks in the business world. At its core lies the Fair Debt Collection Practices Act (FDCPA)—a federal law that dictates precisely how and when a debt can be collected. For a chief compliance officer, chief risk officer, or general counsel, the […]
For a Head of Collections or VP of Risk, the charge-off rate is the ultimate performance metric—but it’s a lagging indicator. By the time an account reaches charge-off status, the real opportunity to prevent loss has already passed. Hence, focusing on early-stage collections is important. This is where strategic intervention can drastically improve cure rates […]
In the lifecycle of debt recovery, late-stage and post-charge-off accounts are often considered uncollectible—the “final frontier” of collections. By this stage, accounts are typically 120+ days delinquent or have been officially written off as bad debt. Internal teams, already stretched by early- and mid-stage efforts, often cease pursuit due to diminishing returns and escalating compliance […]
At RCC BPO Solutions, we’re dedicated to delivering innovative technology solutions tailored to meet the unique needs of businesses like yours.
Copyright @2026 RCC BPO. All Rights Reserved
