Unlocking the Canadian Nearshore Advantage – Excellence in BFSI CX Transformation
The banking, financial services, and insurance (BFSI) sector operates on a razor’s edge. Especially where customer trust is fragile and the regulatory risk is immense. Global executives seeking to enhance Customer Experience (CX) while driving down operational risk often look to outsourcing. The common offshore choices, however, increasingly fail to meet the stringent demands of […]
