Inbound and Outbound Sales Representative for Internet, TV and Home Services – Orange Walk

Job Role: Inbound/Outbound Sales Representative | Location: Orange Walk

Overview

Join RCC BPO as an Inbound and Outbound Sales Representative in Orange Walk! Focus on home services like internet, TV, phone, and security. Perfect for those excelling in customer engagement and sales within the telecom industry. Beyond home services, we leverage our Banking, Financial & Insurance BPO expertise to ensure professional, high-standard career growth.

Responsibilities

• Sales and Promotion: Drive sales by promoting bundled home services to prospective customers, emphasizing convenience and value.
• Customer Engagement: Handle inbound and outbound sales calls, effectively communicating the benefits of our bundled services.
• Custom Solutions: Tailor solutions to meet customer needs, ensuring a high level of satisfaction and service uptake.
• Sales Targets: Achieve and exceed sales targets through effective customer interactions and sales strategies.
• Objection Handling: Professionally addresses and resolves customer objections, securing sales and customer commitments.

Requirements

• Experience: Proven sales experience, preferably within the telecommunications, internet, or home security sectors.
• Communication Skills: Strong communication and interpersonal skills, enabling effective customer interactions.
• Self-Motivation: Highly motivated and goal-oriented, capable of working independently in a fast-paced, target-driven environment.
• Problem Solving: Excellent problem-solving abilities with the skill to manage customer expectations and objections.
• Education: High school diploma or equivalent required; further training in sales or customer service is advantageous.
• Technical Proficiency: Familiarity with CRM systems and basic computer usage.

Why Join Us?

RCC BPO offers a vibrant, high-energy work environment where performance and innovation are truly valued. We empower our team through competitive pay and robust, industry-leading training programs designed for long-term success. Within our supportive framework, you will find clear paths for career advancement and professional growth. Join a culture that celebrates collaboration and excellence as we redefine BFSI support together.

Apply Now

If you are a goal-driven sales professional with a background in telecommunications or home services, we encourage you to apply for this exciting opportunity to grow and succeed with us.