Multilingual BFSI Support from Morocco
Delivering customer-first, compliant, and technology-driven outsourcing for European, U.K., and Middle Eastern financial clients.
Delivering customer-first, compliant, and technology-driven outsourcing for European, U.K., and Middle Eastern financial clients.
Morocco has become one of the most prominent North African hubs for BFSI outsourcing, known for its multilingual expertise, cultural alignment with Europe, and cost-efficient scalability. RCC BPO’s Casablanca delivery centers provide financial customer experience management, collections, insurance support, and compliance-driven back-office operations for banks, lenders, insurers, and fintechs across Europe, Africa, and the Middle East.
Our Moroccan operations leverage AI-enabled technologies, analytics-driven insights, and multilingual professionals fluent in English, French, Arabic, and Spanish to deliver high-quality customer experiences with global compliance assurance. All centers operate under SOC 2, PCI DSS, ISO 27001, and GDPR standards, ensuring data protection, transparency, and trust.
RCC BPO
With an exceptional presence across the city, RCC BPO operates multiple centers in Casablanca, offering BFSI-focused customer engagement, loan servicing, and compliance support. Our teams combine local expertise with global processes to deliver secure, consistent, and personalized customer experiences.
Our Moroccan agents undergo specialized product knowledge and customer interaction training, enabling them to handle sensitive financial inquiries, manage collections empathetically, and drive customer retention through quality service delivery.
Whether you’re looking to enhance productivity, improve efficiency, or stay ahead of technological advancements, we’ve got you covered.
Ideal nearshore hub for Europe, Africa, and the Middle East.
English, French, Arabic, and Spanish-speaking
GDPR-aligned workflows with SOC 2, PCI DSS, and ISO certifications.
Supported by MindSpeech, MindVoice, AI QMS, and Arya to enhance compliance, speed, and CX quality.
Deep understanding of European and Middle Eastern customer expectations.
Enterprise-grade financial support at competitive global rates.
In BFSI, customer trust and compliance can’t be left to chance. RCC BPO’s proprietary tools combine automation, intelligence, and human insight to create secure, scalable, and high-performing CX ecosystems.
Real-time AI voice harmonization for natural, consistent communication.
Human-like AI voice agents for 24/7 multilingual support.
100% automated quality assurance and compliance monitoring.
Advanced AI engine for real-time analytics, training, and performance optimization.
Deliver multilingual, compliant, and customer-focused financial services from our Casablanca delivery centers.
Stay ahead of change with insights from our BFSI thought leaders.
At RCC BPO Solutions, we’re dedicated to delivering innovative technology solutions tailored to meet the unique needs of businesses like yours.
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