Job Role: Technical Support | Location: Belize City, Belize

Overview

Join our IT team as an IT Technician at RCC BPO in Belize City, where you will provide essential technical support to ensure smooth hardware, software, and network operations. This role is key to maintaining technology functionality and supporting employees across our growing operations. If you have strong troubleshooting skills, hands-on experience, and a flexible mindset, this is your opportunity to grow your IT career in a fast-paced, service-driven environment.

Responsibilities

• Technical Support: Provide daily IT assistance for hardware, software, and network-related issues.
• Troubleshooting: Diagnose and resolve technical problems efficiently for onsite employees.
• System Maintenance: Install, configure, and maintain desktops, laptops, printers, and peripheral devices.
• User Management: Support user account setup, access control, and system permissions.
• Compliance: Ensure adherence to company IT protocols, documentation standards, and security guidelines.
• Collaboration: Work with cross-functional IT teams for escalation and resolution of complex issues.
• Flexibility: Remain adaptable to varying shifts, schedules, or urgent technical needs.

Requirements

• Education: Minimum of a high school diploma.
• Experience: At least 3 years of hands-on experience in the IT field.
• Technical Skills: Strong troubleshooting abilities and foundational knowledge of networking and computer systems.
• Communication Skills: Excellent interpersonal and communication skills.
• Work Flexibility: Demonstrated adaptability in work schedule and responsibilities as required.

Why Join Us?

Be part of a supportive, solution-driven environment where your technical expertise powers daily operations and innovation thrives.

Apply Now

If you’re ready to bring your IT expertise to a dynamic workplace and ensure seamless technology performance, apply now to join our team as an IT Technician in Belize City.